Administrative and Client Services Specialist

NextPlay Recruitment; United States; À distance; USD 52 000 - 66 000; Plein temps

Avantages offerts par ce poste

Remote work

Training on tools/processes

Collaboration with recruiters and team

Résumé du poste

NextPlay Recruitment is seeking an Administrative and Client Services Specialist to join our internal team in a fully remote, full-time role.

You will blend behind-the-scenes administration with direct client interaction, managing schedules, paperwork, and records while keeping clients informed and supported.

Qualifications

• Background in office administration, client services, or an assistant role in a professional firm.
• Clear, professional writing and a confident phone presence.
• Strong organization and the habit of closing every loop.

Responsabilités

• Schedule client calls, candidate interviews, and internal meetings across calendars.
• Prepare client agreements, onboarding forms, and kickoff documents.
• Respond to client emails and calls with updates and route questions to recruiters.
• Enter and update client, job, and candidate information in the applicant tracking system.
• Keep shared folders, templates, and contact lists organized and current.
• Track follow-ups after client meetings and confirm every item is handled.
• Assist with invoicing records and simple weekly reports for leadership.

Connaissances

Office administration

Client services

Scheduling

Communication

Organization

Formation

High school diploma or equivalent

Description du poste

Overview

NextPlay Recruitment is hiring an Administrative and Client Services Specialist for our internal team. This full-time remote position blends behind-the-scenes administration with real client contact: part of your day keeps our recruiting operation organized, and part of it keeps the businesses we work with informed and well looked after.

You are the person recruiters lean on to keep schedules, paperwork, and records in order, and the person clients hear from when they need a quick, reliable answer. Both sides of the job matter equally here.

What You'll Do

• Schedule client calls, candidate interviews, and internal meetings across several calendars
• Prepare client agreements, onboarding forms, and search kickoff documents
• Respond to client emails and calls with updates, and route detailed questions to the right recruiter
• Enter and update client, job, and candidate information in our applicant tracking system
• Keep shared folders, templates, and contact lists organized and current
• Track follow-ups after client meetings and confirm each item is handled
• Assist with invoicing records and simple weekly reports for leadership

Who Fits

• Background in office administration, client services, or an assistant role in a professional firm
• Comfortable switching between detailed admin work and friendly client conversations
• Clear, professional writing and a confident phone presence
• Strong organization and the habit of closing every loop
• Quick to learn new software, including calendars, spreadsheets, and tracking systems
• A quiet home workspace with reliable high-speed internet
• Authorization to work in the United States

What's Offered

• A full-time, fully remote position on the NextPlay Recruitment team
• A balanced role with both operations and client-facing work
• Training on our tools, processes, and client standards
• Direct collaboration with recruiters and company leadership

NextPlay Recruitment provides reasonable accommodations for qualified applicants with disabilities throughout the application and interview process. To request one, reach us through the Contact page on this site.

About NextPlay Recruitment

NextPlay Recruitment helps businesses find, engage, and hire the people who move them forward. NextPlay Recruitment is an equal opportunity employer.