Client Services Manager

OSI Engineering; California (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A recruiting services firm in California is seeking a Client Services Manager to ensure smooth recruiting processes and exceptional client service. In this collaborative role, you will manage candidate interviews, maintain accurate data in the CRM, and support the Sales team with various administrative tasks. Ideal candidates have 4-7 years experience in client services or recruiting and excellent communication skills. The pay range is $50,000 – $70,000 per year based on experience.

Qualifications

• 4-7 years in client services, recruiting, staffing support, or administrative roles.
• Experience with CRMs and ATS systems preferred.
• Excellent written communication and note-taking skills.

Responsibilities

• Coordinate candidate interviews from start to finish.
• Maintain and update data in the ATS/CRM.
• Provide administrative support to the Sales team.

Skills

Client services

Recruiting coordination

Detail-oriented

Time management

Communication

Education

Bachelor's degree or equivalent experience

Tools

Bullhorn

Greenhouse

Jobvite

Microsoft Office

Job description

Overview

Our client is hiring a Client Services Manager who brings precision, professionalism, and people skills to the heart of recruiting operations. In this highly collaborative and client-facing role, you’ll partner across Sales, Recruiting, and Account Management to ensure interviews are coordinated flawlessly, data is organized meticulously, and communications are executed with polish. If you’re a natural organizer who thrives in fast-paced environments and loves supporting people, this role is your next step toward long-term growth in account management, operations, or recruiting.

About the Role

In this role, you will be responsible for ensuring a seamless experience for candidates and hiring managers throughout the recruiting process.

Responsibilities

• Join client intake calls alongside Sales team members to take detailed notes, build rapport with hiring managers, and enter job requisitions accurately into the CRM.
• Coordinate candidate interviews from end to end—including calendar invites, confirmations, and follow-ups—to ensure a seamless experience.
• Maintain and update data in the ATS/CRM (e.g., Bullhorn, Greenhouse, Jobvite), ensuring accuracy and completeness across all records.
• Prepare, review, and revise job descriptions, candidate submittals, client-facing reports, and internal documentation.
• Assist in managing projects across the sales and recruiting lifecycle by tracking progress, maintaining timelines, and ensuring all stakeholders are aligned.
• Provide administrative support to the Sales team including resume formatting, email follow-ups, intake template prep, offer facilitation, and onboarding/offboarding coordination.
• Collaborate with internal recruiting teams to drive sourcing momentum and maintain candidate pipeline flow.
• Post job openings to job boards, upload resumes, and manage candidate tracking.
• Create and share shortlists of qualified candidates for review by hiring managers.
• Help identify future hiring needs in collaboration with managers and team leads.
• Deliver exceptional client service, helping build trust and long-lasting partnerships.
• Keep detailed records of all activities, notes, and communication—organization is your superpower.

Qualifications

• 4-7 years in a client services, recruiting coordination, staffing support, or administrative role.
• Experience using CRMs and ATS systems (Bullhorn, Greenhouse, Jobvite preferred).
• Excellent written communication and note-taking skills with strong attention to detail.
• Proven ability to manage multiple priorities with outstanding time management.
• Strong decision-making abilities with a collaborative, problem-solving mindset.
• High level of professionalism and polish in all communications.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Comfortable working independently while navigating cross-functional teamwork.
• Experience posting jobs, submitting candidates, and supporting onboarding a plus.

Education

• Bachelor’s degree preferred or equivalent experience.

Pay range and compensation package

• $50,000 – $70,000/year DOE

Equal Opportunity Statement

Our client is committed to diversity and inclusivity in the workplace.