Accounts & Renewals Manager — Drive Ownership

Aaron's Inc; Olathe (KS); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

On Demand Pay

Career Advancement

Paid time off

Sunday off

Medical Insurance

Health Savings Account

Flexible Spending Accounts

401(k) Plan

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s is seeking a Customer Accounts Manager in the United States to lead the customer accounts department, drive revenue and renewal goals, and maintain accurate account records. The role emphasizes building relationships to help customers achieve ownership of merchandise while supporting store operations through varied responsibilities.

The position offers benefits and opportunities for growth, with an hourly pay range and eligible performance incentives.

Qualifications

• Must be at least 21 years old in the US; 18 in Canada.
• Requires a valid driver’s license and clean driving record.
• Must be able to be DOT certified, if required in location.
• Able to work hours from 8:00 am to 9:00 pm.
• Able to lift up to 50 lbs solo and up to 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to set and achieve revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals by counseling customers.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and secure product and safely operate the company vehicle.
• Support General Manager with account recommendations and closing lease agreements.
• Support sales team as needed.

Skills

Interpersonal skills

Communication

Empathy

Leadership

Negotiation

Relationship building

Education

High School Diploma

Job description

Aaron’s is seeking a Customer Accounts Manager in the United States to lead the customer accounts department, drive revenue and renewal goals, and maintain accurate account records. The role emphasizes building relationships to help customers achieve ownership of merchandise while supporting store operations through varied responsibilities.

The position offers benefits and opportunities for growth, with an hourly pay range and eligible performance incentives.