Accounts Recovery & Collections Specialist

U.S. Bank; Denver (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

U.S. Bank is seeking a detail-oriented clerk with strong customer service and clerical skills to support customer accounts. The role involves processing documents, updating account information, and handling inquiries in a fast-paced environment.

Schedule is 8am-5pm Monday-Friday Central Time, with duties including call handling, data entry, and account maintenance. Prior experience in banking or similar fields is preferred.

Qualifications

• High school diploma or equivalent.
• Typically three to five years of clerical and customer service experience.

Responsibilities

• Enter new account information or change existing account details.
• Record transactions and summarize documents/information.
• Answer customer inquiries and provide information.
• Resolve customer questions and assist with issues.
• Handle account-related requests and document activity.

Skills

Customer service

Clerical experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a detail-oriented clerk with strong customer service and clerical skills to support customer accounts. The role involves processing documents, updating account information, and handling inquiries in a fast-paced environment.

Schedule is 8am-5pm Monday-Friday Central Time, with duties including call handling, data entry, and account maintenance. Prior experience in banking or similar fields is preferred.