Accounts Recovery & Processing Specialist

U.S. Bank; Alaska; On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Healthcare suite

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Disability protection

Job summary

U.S. Bank is seeking candidates for a detailed clerical role focused on customer accounts. You will process documents, enter and update account data, and respond to inquiries with accuracy and care.

The job emphasizes reliability, clear communication, and timely problem resolution. Responsibilities include handling calls, maintaining documentation, and supporting collection-related activities. The role requires 3–5 years of clerical experience and strong MS Office skills, with a schedule from

Qualifications

• High school diploma or equivalent.
• Typically three to five years of clerical and customer service experience.
• Proficient in Microsoft Office and data entry.
• Excellent verbal and written communication abilities.
• Strong attention to detail and accuracy.

Responsibilities

• Enter new account information and update existing records.
• Answer customer inquiries and resolve issues.
• Process documents, classify and summarize information.
• Maintain settlement trackers and state coding accuracy.
• Handle calls related to collections and deceased accounts.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Data entry accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking candidates for a detailed clerical role focused on customer accounts. You will process documents, enter and update account data, and respond to inquiries with accuracy and care.

The job emphasizes reliability, clear communication, and timely problem resolution. Responsibilities include handling calls, maintaining documentation, and supporting collection-related activities. The role requires 3–5 years of clerical experience and strong MS Office skills, with a schedule from