Account Support & Billing Specialist

CBRE Group, Inc.; Plymouth (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Support Associate to deliver exceptional customer service and administrative support to a large business unit, facility, or account.

You will help manage contractual services delivery and ensure requirements are met. Responsibilities include responding to client inquiries, coordinating vendors, reviewing invoices, generating monthly reports, and supporting health & safety compliance.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Strong ability to communicate concise, logical content.
• Proficient in Microsoft Word, Excel, Outlook and related tools.
• Excellent organizational and numerical skills.

Responsibilities

• Respond to client inquiries and ensure timely service delivery.
• Understand contract scope and ensure work aligns with it.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, code costs, and manage billing processes.
• Prepare monthly reports for Contracts and Business Units.
• Support Health & Safety compliance and document control.
• Analyze data to identify process improvements and efficiency gains.

Skills

Communication skills

Analytical thinking

Organizational skills

Numerical/Mathematical ability

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking an Account Support Associate to deliver exceptional customer service and administrative support to a large business unit, facility, or account.

You will help manage contractual services delivery and ensure requirements are met. Responsibilities include responding to client inquiries, coordinating vendors, reviewing invoices, generating monthly reports, and supporting health & safety compliance.