Account Manager - State Farm Agent Team Member

S Kelleher Ins and Fin Svc Inc; Lancaster (Lancaster County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

S. Kelleher Insurance and Financial Services, Inc. in Lancaster, PA, seeks an Account Manager to support daily operations, grow the agency through customer relations, and act as a liaison between client needs and office departments.

You will market relevant insurance products, review policies, and help customers understand options. The role emphasizes relationship building, initiative, and teamwork.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Willingness to engage in sales

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency:

I opened my agency in May 2019 and currently lead a team of eight. Before becoming a State Farm agent, I worked as a college tennis coach, where I developed a passion for leadership, teamwork, and helping others reach their potential. I'm a proud graduate of the College of William & Mary, where I earned my B.S. in 2005. I'm married with two children, and tennis continues to be a big part of my life!

Giving back is important to me, and I'm proud to serve as President of Tennis Central, a nonprofit dedicated to supporting the tennis community and creating opportunities through the sport.

Our agency offers a Simple IRA, group health insurance, licensing reimbursement, work-life balance, and ongoing professional development through internal and external training. We also enjoy team-building activities and offer a rotating four-day workweek for established team members!

Our office is supportive, collaborative, and focused on continuous growth. I bring my coaching background into the agency by encouraging feedback, development, and teamwork. I'm looking for someone who is hardworking, coachable, eager to learn, and willing to take initiative. If you enjoy building relationships, embrace opportunities to improve, and want to grow with a team that invests in your success, we'd love to meet you!

Role Description:

As an Account Manager for Sean Kelleher - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.