Account Manager - State Farm Agent Team Member

Chris Palmer - State Farm Agent; Endwell (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Competitive salary

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Palmer - State Farm Agent is seeking an Account Manager to support daily operations and customer success. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

This role emphasizes proactive product recommendations, policy reviews, issue resolution, and service excellence, with a strong focus on teamwork, sales conversations, and achieving growth targets within our established agency.

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Sales targets

Sales conversations

Job description

Benefits:

• Simple IRA
• License reimbursement
• Competitive salary
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2000 and currently lead a team of 10. As a second-generation State Farm agent, insurance has always been a big part of my life. Before becoming an agency owner, I worked in Claims, and I've now been with State Farm for over 30 years. I'm a proud graduate of Maine-Endwell High School and earned my B.S. from the University of Hartford. I'm also a proud parent of three children, all of whom earned Division I athletic scholarships.

Sports and teamwork have always been important to me, both personally and professionally. I spent 14 years volunteering as a youth sports coach, helping young athletes develop their skills, build confidence, and learn the value of working together toward a common goal.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. We also invest in professional development through coaching, training, and team-building events that help our team members continue learning and growing throughout their careers.

We've built a great team environment where collaboration, support, and shared success are at the heart of what we do. I believe that having the right people working together makes all the difference, and I'm looking for someone who is a true team player. If you enjoy helping others, value teamwork, and want to be part of an established agency that invests in its people and their professional growth, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Chris Palmer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.