Account Manager - State Farm Agent Team Member

Myindysf; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Elbin - State Farm Agent is seeking an Account Manager to support daily operations and drive customer success. You will act as a liaison between customer needs and agency departments, promoting relevant insurance products and services to both new and existing clients.

The role emphasizes relationship-building, policy reviews, and proactive marketing to grow the agency’s client base while maintaining high customer satisfaction.

Qualifications

• Experience in insurance sales or account management is preferred.
• Leadership and interpersonal skills are important for team collaboration.
• Proven track record of meeting sales targets and driving growth.
• Willingness to engage in sales conversations and client outreach.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of insurance products to explain and sell policies to leads.

Skills

Insurance sales

Account management

Sales targets

Communication

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2015 and currently lead a close-knit team of five. My State Farm career began right out of college when I became a team member and helped launch a new agency. That experience gave me firsthand knowledge of what it takes to build a successful office and ultimately inspired me to open an agency of my own. I’m a proud Indiana University graduate, a dad of two daughters, and outside of work, I enjoy golfing and traveling.

Giving back is important to our team. We support local organizations and community events throughout the year, including participating in Trunk or Treat and other opportunities to get involved and connect with the people we serve.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, a life insurance benefit, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to grow professionally while enjoying life outside of the office.

We’re a younger office that genuinely enjoys spending time together and makes team bonding a priority with activities each month. Our team is close like family, and we want to add someone who fits naturally into that environment. I’m looking for someone who is fun, energetic, hardworking, and willing to learn. If you bring a great attitude, enjoy being part of a close team, and want a workplace where people work hard, have fun, and grow together, we’d love to meet you.

ROLE DESCRIPTION

As an Account Manager for John Elbin - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.