Account Manager - State Farm Agent Team Member

Heather Broujos - State Farm Agent; Newark (DE); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Heather Broujos State Farm Agent seeks an Account Manager to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and office departments.

Proactive marketing of relevant products and services will improve customer lives.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills are essential.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationships

Sales targets

Leadership

Interpersonal skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2013 and currently lead a close-knit team of five. As a third-generation State Farm agent, insurance has always been a part of my family's story, and I'm proud to continue that tradition. I'm an East Carolina University graduate with a bachelor's degree, and outside of work, I enjoy playing golf, hiking, spending time at the beach, and making memories with my family.

Giving back is important to me, especially supporting the schools I attended and local organizations in the community surrounding our office.

Our agency offers a Simple IRA, health benefits, work-life balance, licensing reimbursement, and professional development opportunities. We believe in supporting our team members and helping them build rewarding, long-term careers.

Our office has a relaxed, welcoming atmosphere, and maintaining a positive team culture is one of my biggest priorities. I'm especially proud that we've kept the same team together for eight years, creating an environment built on trust, respect, and genuine teamwork. I'm looking for someone who is dependable, personable, and works well with others. If you're a team player who values strong relationships and wants to be part of a supportive, established agency, we'd love to meet you!

ROLE DESCRIPTION:

As an Account Manager for Heather Broujos - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.