Account Manager - State Farm Agent Team Member

Eric Smith - State Farm Agent; Boise (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Smith - State Farm Agent is seeking an Account Manager to strengthen customer relationships, drive retention, and support daily operations. You will act as a liaison between customer needs and agency departments, promoting relevant insurance products to prospects and existing clients.

The role emphasizes proactive marketing, strong communication, and a customer-first approach within a supportive team focused on growth and community engagement.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of insurance products to explain and sell policies to leads.

Skills

Relationship building

Sales targets

Leadership

Interpersonal skills

Account management

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and currently lead a growing team of two. Before becoming a State Farm agent, I worked in auto sales, where I developed a strong appreciation for customer service and building meaningful relationships. I wanted to create a business where people could call and speak with a real person who genuinely cares about helping them, rather than navigating automated systems. That personal connection is at the heart of what we're building here.

Giving back to our community is important to us. We're proud to support local causes and organizations, including the Humane Society's See Spot Walk and the local Food Bank. We believe in making a positive difference both inside and outside the office.

Our agency offers paid time off, holiday pay, licensing reimbursement, and a strong commitment to work-life balance. As a newer agency, we're excited to build a team where people feel supported, valued, and encouraged to grow both personally and professionally.

Our office is welcoming, upbeat, and genuinely people-focused. We believe in treating customers with kindness, taking responsibility for the families we serve, and supporting one another along the way. We celebrate progress, learn from mistakes, and maintain a positive environment where hospitality meets hard work.

ROLE DESCRIPTION:

As an Account Manager for Eric Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.