Account Manager: Retention & Revenue Growth

WIN Waste Innovations; Stamford (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Industry leading benefits

Multiple and flexible medical plans

Outstanding PTO program

Floating Holidays

Strong 401k program and company match

Tuition reimbursement plan

College loan reimbursement

College scholarship program for depend

Parental Leave Program

Inclusive culture

Employee engagement events

Employee resource groups

Job summary

WIN Waste Innovations is seeking an Account Manager in Stamford, CT to drive revenue growth through consultative retention strategies. You will preserve and expand existing customer relationships by negotiating favorable terms, proposing value-added waste solutions, and guiding customers through pricing and service options.

You will work to diffuse cancellations, maintain high customer satisfaction, and leverage Salesforce.com and other tools to generate leads and protect market share.

Qualifications

• Bachelor's degree preferred.
• Excellent communication and problem-solving skills.
• Excellent negotiation skills.
• Demonstrated leadership.

Responsibilities

• Establish and maintain a high level of customer satisfaction and retention goals; coordinate with Sales Manager on issues.
• Reduce lost accounts by diffusing cancellation requests; meet or exceed sales call activity goals.
• Increase revenue by executing retention plans and improving service profitability for customers.
• Demonstrate expertise in waste evaluation and industry knowledge to inform proposals.

Skills

Communication

Negotiation

Leadership

Education

Bachelor's degree (preferred)

Tools

Salesforce.com

TRUX

Pricing Tools

Job description

WIN Waste Innovations is seeking an Account Manager in Stamford, CT to drive revenue growth through consultative retention strategies. You will preserve and expand existing customer relationships by negotiating favorable terms, proposing value-added waste solutions, and guiding customers through pricing and service options.

You will work to diffuse cancellations, maintain high customer satisfaction, and leverage Salesforce.com and other tools to generate leads and protect market share.