Account Manager

WIN Waste Innovations; Newington (NH); On-site; USD 82,000 - 105,000; Full time

Benefits offered by this job

Industry leading benefits

Flexible medical plans

Floating holidays

401k with company match

College loan reimbursement

Parental leave program

Inclusive culture

Employee engagement events

Employee resource groups

Job summary

WIN Waste Innovations is seeking an Account Manager in Portsmouth, NH to drive revenue growth through a consultative approach and strong retention strategies. You will manage current customers, negotiate renewals, and identify opportunities for up-sell and cross-sell while collaborating with Sales Management.

The role emphasizes excellent communication, industry knowledge, and the ability to develop lasting client relationships with a focus on servicing waste management needs.

Qualifications

• Excellent communication and problem-solving skills.
• Excellent negotiation skills.
• Demonstrated leadership and teamwork abilities.

Responsibilities

• Establish and maintain high customer satisfaction and retention.
• Reduce lost accounts by diffusing cancellation requests.
• Meet or exceed sales call activity goals for retention.
• Increase revenue by implementing retention plans and upsell strategies.
• Demonstrate expertise in waste evaluation and service options.
• Communicate pricing and service strategies effectively to customers.
• Prepare complex proposals and discuss equipment optimization/ leasing options.
• Develop industry and company knowledge to support proposals.

Skills

Communication

Negotiation

Leadership

Education

Bachelor's degree

Tools

Salesforce.com

TRUX

Pricing Tools

Job description

Portsmouth, New Hampshire, United States

Full-Time or Part-Time

Full-time

Job Description

WIN Waste Innovations is looking for an Account Manager to generate revenue growth by utilizing a consultative selling approach in the retention of current WIN Waste Innovations customers. The Account Manager is responsible for achieving budgeted sales goals by developing and implementing sound retention strategies and utilizing strong negotiation efforts to preserve business.

Responsibilities:

• Establish and maintain a high level of customer satisfaction. This includes meeting customer retention goals. Communicate to and work with the Sales Manager to resolve unique customer issues/concerns.
• Reduce lost accounts by diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability.
• Demonstrate expertise in waste evaluation skills.
• Demonstrate increased knowledge of services provided by WIN Waste Innovations, pricing and competition.
• Understand and effectively communicate pricing and service strategies.
• Offer and quote pricing for service on demand as encountered during customer contact. Play a key role in meeting sales and pricing objectives by proactively promoting WIN Waste Innovations services. Identify opportunities to up-sell and cross-sell existing customers and refer opportunities appropriately.
• Proactively engage other WIN Waste Innovations business opportunities.
• Generate leads for follow-up by inside and outside sales personnel.
• Acquire in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Demonstrate an understanding of appropriate local, state and federal regulations.
• Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.

Preferred Qualifications

A bachelor's degree is preferred.

Minimum Qualifications

In order to fulfill the performance objectives of this position, the successful Account Manager must perform essential duties satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required by this position. WIN Waste Innovations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. The candidate must:

• Demonstrate excellent communication and problem-solving skills.
• Demonstrate excellent negotiation skills.
• Have demonstrated leadership.

Exhibit proficient use of personal computer and WIN Waste Innovations sales tools (i.e. Salesforce.com, TRUX, Pricing Tools, etc.).

Other Conditions

This is a field position. Placement into or advancement to this position is dependent upon individual performance, local market conditions and/or Business Unit requirements. This position is eligible to participate in sales bonus and recognition programs upon successful completion of sales orientation and/or training programs.

What You'll Enjoy

• Industry leading benefits
• Multiple and flexible medical plans
• Floating Holidays
• Strong 401k program and company match
• College loan reimbursement
• Parental Leave Program
• Inclusive culture
• Employee engagement events
• Employee resource groups

WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.

At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Pay Range

$82K-$105k

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