Strategic Account Manager - Retention & Growth (Field)

WM - Waste Management

United States

Remote

USD 90,000 - 130,000

Full time

9 days ago

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Benefits offered by this job

Stock purchase plan

401(k) company match

Job summary

WM - Waste Management is seeking an Account Manager to drive revenue growth through consultative retention of existing customers. You will manage business relationships to meet sales budgets, develop retention strategies, and negotiate contract commitments with customers who previously had no contracts.

The role includes conducting site visits most of the week with some work-from-home time, handling customer cancellations, educating on contract terms, and escalating customer service issues

Qualifications

Bachelor's Degree in Sales/Marketing or equivalent experience with 4 years B2B sales.
7 years of progressive direct B2B sales, cold calling, and phone prospecting.

Responsibilities

Manage B2B sales relationships to meet budgeted goals.
Develop detailed multi-service proposals.
Research waste and environmental services market segments.
Attend conferences and networking events for market insights.
Manage assignments and maintain prospect data.
Identify regulatory considerations at local, state, and federal levels.
Close new business while retaining and expanding current accounts.

Skills

Account management

B2B sales

Negotiation

Proposals

Education

Bachelor's in Sales/Marketing

High School Diploma + 4 years B2B sales

Tools

CRM software

Pricing tools

Proposal software

Job description

The role includes conducting site visits most of the week with some work-from-home time, handling customer cancellations, educating on contract terms, and escalating customer service issues

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