Account Manager: Rentals, Delivery & Customer Growth

Rent-A-Center, Inc.; Morehead (KY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts and deliver exceptional service. The role emphasizes selling new products, maintaining account health, and supporting sales growth through strong customer relationships.

This full-time position requires reliable transportation and a commitment to meeting collection and service standards while aligning with RAC mission and values.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts and deliver exceptional service. The role emphasizes selling new products, maintaining account health, and supporting sales growth through strong customer relationships.

This full-time position requires reliable transportation and a commitment to meeting collection and service standards while aligning with RAC mission and values.