Account Manager - Growth, Service & Bonus Eligible

Rent-A-Center; Johnstown (Cambria County); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Paid time off

Insurance (medical, dental, vision)

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts and deliver exceptional customer service. You will drive account performance, complete deliveries and pickups, and support sales growth while maintaining store standards and safety guidelines.

The role includes early-stage collections, building strong customer relationships, and adhering to RAC mission and core values. This is a full-time position with weekly pay and opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts and deliver exceptional customer service. You will drive account performance, complete deliveries and pickups, and support sales growth while maintaining store standards and safety guidelines.

The role includes early-stage collections, building strong customer relationships, and adhering to RAC mission and core values. This is a full-time position with weekly pay and opportunities for advancement.