Account Manager: Drive Growth, Service & Deliveries

Rent-A-Center; Bismarck (ND); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager in the United States to manage a portfolio of rental accounts, deliver exceptional customer service, and drive sales while coordinating deliveries and pickups. You will build strong customer relationships and promote a positive RAC mission and values.

The role emphasizes in-home and in-store service, with a focus on collections and maintaining showroom standards. Requires a high school diploma and a valid license; full-time hours with rotating

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager in the United States to manage a portfolio of rental accounts, deliver exceptional customer service, and drive sales while coordinating deliveries and pickups. You will build strong customer relationships and promote a positive RAC mission and values.

The role emphasizes in-home and in-store service, with a focus on collections and maintaining showroom standards. Requires a high school diploma and a valid license; full-time hours with rotating