Account Manager | Growth, Customer Success & Sales

Rent-A-Center; Piqua (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent‑A‑Center is hiring for an Account Manager to manage rental accounts, deliver excellent customer service, and drive sales. The role involves routes for deliveries, pickups, and follow-ups, plus early-stage collections to keep accounts healthy.

The position requires a high school diploma, 18+, and a valid driver’s license. Expect full-time hours, weekly pay, and opportunities for growth within the RAC network.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver’s license with clean driving record preferred.
• Strong communication and customer service skills needed.

Responsibilities

• Oversee an assigned portfolio of rental accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and follow-ups and provide in-home service when needed.
• Deliver white-glove service in-store, over the phone, and at customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise while maintaining showroom standards.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent‑A‑Center is hiring for an Account Manager to manage rental accounts, deliver excellent customer service, and drive sales. The role involves routes for deliveries, pickups, and follow-ups, plus early-stage collections to keep accounts healthy.

The position requires a high school diploma, 18+, and a valid driver’s license. Expect full-time hours, weekly pay, and opportunities for growth within the RAC network.