Account Manager: Drive Growth, Service & Deliveries

Hunter Super Techs - TurnPoint; Decatur (IN); On-site; USD 31,285,000 - 46,276,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and early-stage collections, with opportunities for advancement as many leaders were promoted from within.

You will provide white-glove service in-store, over the phone, and in customers’ homes, build strong relationships, and support sales growth while adhering to RAC values.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Account management

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and early-stage collections, with opportunities for advancement as many leaders were promoted from within.

You will provide white-glove service in-store, over the phone, and in customers’ homes, build strong relationships, and support sales growth while adhering to RAC values.