Account Manager: Fast Growth & Customer Impact

Rent-A-Center; Blue Springs (MO); Hybrid; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Medical, dental, vision insurance

Job summary

Rent-A-Center is hiring for an Account Manager to manage rental accounts, drive sales, and deliver exceptional customer service. You will handle deliveries, pickups, and early-stage collections while maintaining account health and strong customer relationships.

The role emphasizes white-glove service, driving payments, and adherence to safety guidelines. A valid driver’s license and a high school diploma are required, with opportunities for advancement within the RAC framework.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma

Job description

Rent-A-Center is hiring for an Account Manager to manage rental accounts, drive sales, and deliver exceptional customer service. You will handle deliveries, pickups, and early-stage collections while maintaining account health and strong customer relationships.

The role emphasizes white-glove service, driving payments, and adherence to safety guidelines. A valid driver’s license and a high school diploma are required, with opportunities for advancement within the RAC framework.