Account Manager - ESOP-Powered Growth & Key Accounts

Border States Industries, Inc.; City of Pewaukee (WI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Health, Dental & Vision Benefits

Paid Holidays

Job summary

Border States Industries, Inc. is seeking an Account Manager to cultivate customer relationships and drive strategic sales. You will manage assigned accounts, identify cross-sell opportunities, and coordinate with vendors and internal teams to optimize pricing and service delivery.

You will regularly engage with customers, present solutions, and align actions with business objectives, ensuring high-quality support and value. This role emphasizes ownership, teamwork, and a customer-first approach.

Qualifications

• 4 years business, sales, marketing or trade degree or the equivalent in related work experience.
• 2 years of prior distribution, customer service, marketing, quotation or sales experience preferred. Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Ability to read, write and speak in English required.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email and SAP software.

Responsibilities

• Meets or exceeds the sales goals which are established.
• Penetrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities.
• Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment.
• Identifies targeted opportunities that align to current strategies and new / increased capabilities.
• Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition.
• Understands customer business objectives & translates into a company differentiated advantage.
• Keeps current with company offerings, value advantage, & competitive landscape.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for Border States.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, inventory requirements, and other related sales, marketing and service functions.

Skills

Account management

Contract negotiation

Public speaking

Communication

English proficiency

Education

4 years business, sales, marketing or trade degree or the equivalent in related work experience

Tools

SAP

Excel

Word

Access

PowerPoint

Job description

Border States Industries, Inc. is seeking an Account Manager to cultivate customer relationships and drive strategic sales. You will manage assigned accounts, identify cross-sell opportunities, and coordinate with vendors and internal teams to optimize pricing and service delivery.

You will regularly engage with customers, present solutions, and align actions with business objectives, ensuring high-quality support and value. This role emphasizes ownership, teamwork, and a customer-first approach.