Account Manager - Elevator Solutions & Growth

Otis Elevator Company; Kentwood (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Education reimbursement

Life insurance

Parental leave

Scholarship program

Job summary

Otis Elevator Company is seeking an Account Manager to drive sales and manage key customer relationships in Michigan. The role focuses on growing our service and equipment portfolio, negotiating terms, and coordinating with field teams to deliver results.

You will develop strategies to win bids and proposals, maintain strong customer satisfaction, and ensure timely payments while expanding Otis' market presence in the territory.

Qualifications

• Minimum of 5 years' work experience in sales or account management.
• Experience selling technical products requiring customer consultation.
• Strong customer service orientation with excellent interpersonal skills.
• Excellent presentation, written, and verbal communication abilities.
• Ability to work at pace in a demanding corporate environment.

Responsibilities

• Manage a portfolio of elevator units and maintain relationships with existing customers.
• Serve as primary contact for timely resolution of customer inquiries.
• Develop repair and modernization sales through bids and tenders.
• Create and execute your own sales strategy to hit targets.
• Utilize Otis' sales tools to track opportunities, pipeline, and forecast.
• Negotiate deals and secure on-time payments.
• Collaborate with sales colleagues and field teams.

Skills

Account management

Sales experience

Customer relations

Negotiation

Presentation skills

Education

Business or Technical Degree or Technician Training

Tools

CRM software

Job description

Otis Elevator Company is seeking an Account Manager to drive sales and manage key customer relationships in Michigan. The role focuses on growing our service and equipment portfolio, negotiating terms, and coordinating with field teams to deliver results.

You will develop strategies to win bids and proposals, maintain strong customer satisfaction, and ensure timely payments while expanding Otis' market presence in the territory.