Senior Account Manager, Elevator Solutions & Growth

Otis Worldwide Corporation; Tempe (AZ); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Healthcare coverage

Paid time off

Job summary

Otis Worldwide Corporation’s Urban Elevator Services Arizona unit is seeking a highly motivated and experienced Senior Account Manager in Tempe, AZ. This on-site role focuses on creating and managing customer relationships through sales achievement, problem solving, and comprehensive account management, with a view toward feeder to P&L and commercial leadership.

Day-to-day duties include managing a large portfolio of elevator units, serving as primary contact for estimates, billing questions,

Qualifications

• Must have strong customer service skills and ability to manage multiple projects
• Bachelor’s degree preferred and relevant sales/Account Mgmt experience considered
• Experience in a technical environment and working with cross-functional teams is a plus

Responsibilities

• Manage a large portfolio of elevator units and customers
• Serve as primary contact for estimates, billing questions, scheduling, and maintenance records
• Develop and expand the sales territory through cold calling and local market knowledge
• Drive renewals and repairs using Otis tools, ensuring timely responses to customer needs
• Coordinate with Operations to resolve customer issues and support PM activities

Skills

Customer service

Account management

Sales experience

Relationship building

Presentation skills

Team collaboration

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Otis Worldwide Corporation’s Urban Elevator Services Arizona unit is seeking a highly motivated and experienced Senior Account Manager in Tempe, AZ. This on-site role focuses on creating and managing customer relationships through sales achievement, problem solving, and comprehensive account management, with a view toward feeder to P&L and commercial leadership.

Day-to-day duties include managing a large portfolio of elevator units, serving as primary contact for estimates, billing questions,