Account Manager - Customer Success & Collections (Flexible Hours)

Yourrnr; Lake Charles (LA); Sur place; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical plans

Health Savings Account

Dental & Vision

Employer paid life

401(k) with company match

Paid vacation

Employee Assistance Program

Résumé du poste

RNR Tire Express in Lake Charles, LA is seeking an Account Manager to reconnect with customers whose Rental Agreements have expired and re-sell the rental while educating them on options.

The role emphasizes collections with a customer-friendly approach, using the company POS and maintaining accurate records. Requirements include HS diploma, strong communication, and detail orientation; benefits include medical plans, 401(k), paid vacation.

Qualifications

• Experience in customer service, account management, and collections.
• Excellent communication skills – listening, understanding, and responding.
• Detail oriented and accurate in handling records.

Responsabilités

• Oversees verification process for all new potential customers.
• Presents rental agreement to customers, ensuring they understand details.
• Handles payments via cash, card, money order, etc.
• Pursues past due accounts with a friendly and professional demeanor.
• Maintains knowledge of the POS system and customer histories.
• Maintains a clean and stocked work area.
• Other duties as assigned.

Connaissances

Customer service

Account management

Collections

Formation

High school diploma or equivalent

Description du poste

RNR Tire Express in Lake Charles, LA is seeking an Account Manager to reconnect with customers whose Rental Agreements have expired and re-sell the rental while educating them on options.

The role emphasizes collections with a customer-friendly approach, using the company POS and maintaining accurate records. Requirements include HS diploma, strong communication, and detail orientation; benefits include medical plans, 401(k), paid vacation.