Account Manager – Customer Retention & Payments

Yourrnr; Monroe (LA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Plan Options

Health Savings Account

Dental & Vision

Employer Paid Life

401(k) with Company Match

Paid Vacation

Employee Assistance Program

Job summary

RNR Tire Express is seeking an Account Manager to contact customers with expired Rental Agreements and work to maintain their accounts. The primary goal is to re-sell the Rental Agreement and educate customers rather than simply collecting money.

The role emphasizes proactive account management, outstanding customer service, and maintaining accurate histories in the POS system. This position is office-based with standard business hours in Monroe, LA.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in customer service, collection, or account management.
• Strong communication and organizational skills.

Responsibilities

• Verify and onboard new customers.
• Present rental agreements and ensure understanding of terms.
• Process payments via cash, card, or money orders.

Skills

Customer service

Account management

Collections

Communication

Detail oriented

Education

High school diploma or equivalente

Tools

POS system

Industry software

Job description

RNR Tire Express is seeking an Account Manager to contact customers with expired Rental Agreements and work to maintain their accounts. The primary goal is to re-sell the Rental Agreement and educate customers rather than simply collecting money.

The role emphasizes proactive account management, outstanding customer service, and maintaining accurate histories in the POS system. This position is office-based with standard business hours in Monroe, LA.