Account Manager – Retention & Billing (Flexible Schedule)

Yourrnr; Paris (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Two Medical Plan Options

Health Savings Account

Dental & Vision

Employer Paid Life

401(k) with Company Match

Paid Vacation

Employee Assistance Program

And More

Job summary

RNR Tire Express is seeking an Account Manager to contact customers with expired Rental Agreements and work to re-sell the agreement. The role emphasizes educating the customer and maintaining the account rather than only collecting money.

Ideal candidates have experience in customer service, account management, and collections, with strong communication and attention to detail. This position is office-based with flexible schedules and comprehensive benefits.

Qualifications

• Experience in customer service, account management, and collections.
• Ability to communicate clearly and professionally.
• Detail oriented with strong organizational skills.

Responsibilities

• Oversees verification process for all new potential customers.
• Presents rental agreement details to customers.
• Handles payments via various methods and maintains accuracy.
• Pursues past-due accounts with a friendly and professional demeanor.
• Re-establishes communication with customers and recaptures past-due business.

Skills

Customer service

Account management

Collections

Education

High school diploma or equivalent

Job description

RNR Tire Express is seeking an Account Manager to contact customers with expired Rental Agreements and work to re-sell the agreement. The role emphasizes educating the customer and maintaining the account rather than only collecting money.

Ideal candidates have experience in customer service, account management, and collections, with strong communication and attention to detail. This position is office-based with flexible schedules and comprehensive benefits.