Accounts Manager - Customer Success & Collections

Yourrnr; Texarkana (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Two Medical Plan Options

Health Savings Account

Dental & Vision

Employer Paid Life

401(k) with Company Match

Paid Vacation

Employee Assistance Program

And More

Job summary

RNR Tire Express is seeking an Account Manager to re-sell expiredRental Agreements and educate customers to maintain accounts. The role focuses on collections and proactive outreach rather than simple payment collection, within an automotive retail environment.

Candidates should have strong customer service and account management experience, with the ability to work independently in a busy office setting. Evening or flexible hours may apply.

Qualifications

• Previous experience with customer service, account management, and collections.
• Excellent communication skills – listening, understanding, and responding.
• Detail oriented.

Responsibilities

• Oversees verification process for all new potential customers.
• Presents rental agreement to customers, ensuring they are aware of agreement details.
• Handling payments via cash, credit/debit card, money order, etc.
• Continually answering and making outbound calls to customers that are delinquent on their bill while pursuing past due accounts.

Job description

RNR Tire Express is seeking an Account Manager to re-sell expiredRental Agreements and educate customers to maintain accounts. The role focuses on collections and proactive outreach rather than simple payment collection, within an automotive retail environment.

Candidates should have strong customer service and account management experience, with the ability to work independently in a busy office setting. Evening or flexible hours may apply.