Account Manager - Customer Success & Growth (Finance)

Wallace Management Company LLC; Sikeston (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive health, dental, vision, &

401(k) company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking an Account Manager to deliver friendly customer service and grow the branch business in Sikeston, Missouri. You will handle loan payments, answer questions, and guide customers through the application process.

The role involves preparing loan documents, maintaining positive relationships, and communicating with management to uphold branch standards. Occasional travel may be required.

Qualifications

• Friendly and outgoing personality.
• Ability to prepare loan documents accurately.
• Strong phone and in-person communication.

Responsibilities

• Provide quick and friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Maintain positive customer relationships and monitor loan status.
• Reach out to customers with overdue payments.
• Collaborate with management to grow the branch business.

Skills

Customer service

Communication

Sales

Job description

Wallace Management Company LLC is seeking an Account Manager to deliver friendly customer service and grow the branch business in Sikeston, Missouri. You will handle loan payments, answer questions, and guide customers through the application process.

The role involves preparing loan documents, maintaining positive relationships, and communicating with management to uphold branch standards. Occasional travel may be required.