Account Manager - Client Care & Payments, Bonus Eligible

Wallace Management Company LLC; Nevada (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking an Account Manager to deliver outstanding customer service and manage loan-related interactions at our branches across multiple states. This full-time role focuses on processing applications, maintaining relationships, and driving repayment and growth efforts.

The ideal candidate will excel in customer service, communication, and teamwork, with a willingness to travel occasionally to support our 125+ branches.

Qualifications

• Strong customer service skills.
• Excellent communication and interpersonal abilities.
• Ability to handle multiple tasks and inquiries.

Responsibilities

• Provide quick and friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and monitor loan status.
• Contact customers about overdue payments and help them get back on track.
• Partner with Management to maintain branch standards and grow the business.

Skills

Customer service

Communication

Job description

Wallace Management Company LLC is seeking an Account Manager to deliver outstanding customer service and manage loan-related interactions at our branches across multiple states. This full-time role focuses on processing applications, maintaining relationships, and driving repayment and growth efforts.

The ideal candidate will excel in customer service, communication, and teamwork, with a willingness to travel occasionally to support our 125+ branches.