Account Expansion BDR — Grow Revenue with Existing Clients

ZappiStore; Boston (MA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Unlimited vacation time

Mental health day each quarter

Flexible remote options

Modern office environment

Personal development budget

Home office setup budget

Wellbeing benefits and therapy access

Company-paid life/AD&D/disability

Job summary

Zappi is seeking a Business Development Representative to drive growth within existing accounts from Boston, MA. You will partner with Account Managers and Customer Success to map organizations, uncover whitespace, and book meetings that unlock deeper partnerships with Zappi’s platform.

You will run targeted campaigns, build relationships across stakeholders, and coordinate with Sales, Customer Success, and Marketing to expand utilization and value.

Responsibilities

• Map org structures with Account Managers and CS to uncover whitespace opportunities and book meetings
• Own account research to uncover new use cases within existing customer base
• Build and run personalized multi-channel outreach (email, phone, LinkedIn)
• Use sales intelligence tools to identify contacts and buying signals
• Collaborate with Marketing to share field feedback and influence campaigns
• Travel to key industry events to deepen relationships and spot growth opportunities
• Hit or exceed KPIs around activity, meetings booked, and pipeline contributions
• Stay informed on product usage trends and competitor moves to keep outreach relevant

Skills

BDR Experience

Campaigns

Multi-channel Outreach

Relationship Building

Sales Intelligence

HubSpot

Sales Navigator

Salesforce

UserGems

Team Collaboration

Tools

HubSpot

6Sense

Sales Navigator

Salesforce

UserGems

Job description

Zappi is seeking a Business Development Representative to drive growth within existing accounts from Boston, MA. You will partner with Account Managers and Customer Success to map organizations, uncover whitespace, and book meetings that unlock deeper partnerships with Zappi’s platform.

You will run targeted campaigns, build relationships across stakeholders, and coordinate with Sales, Customer Success, and Marketing to expand utilization and value.