Senior Director, Enterprise Revenue & Accounts

ZappiStore; Boston (MA); On-site; USD 155,000 - 165,000; Full time

Benefits offered by this job

Unlimited holidays

Remote-friendly

401k matching

Mental health days

Job summary

Zappi is seeking a revenue-driven Senior Director, Account Management to own and expand enterprise relationships in Boston, MA. You will drive year-over-year growth, expand enterprise accounts, and maximize customer lifetime value through strategic solutions and cross-functional collaboration.

Ideal candidates will have enterprise selling experience, a strong background in market insights, and a proven ability to forecast, renew, and upsell within complex organizations.

Qualifications

• Significant enterprise selling experience.
• Experience in the market research or consumer insights industry.
• Strong consultative sales skills aligning solutions to customer objectives.
• Apply defined qualification principles to strengthen renewals and upsell opportunities.
• High proficiency in forecasting, pipeline management, and Salesforce.

Responsibilities

• Account Expansion & Growth: cultivate senior stakeholder relationships and identify growth within accounts.
• Renewals Management & Retention: own renewal bookings target and maximize retention and upsell opportunities.
• Customer Engagement & Advocacy: serve as strategic partner and drive long-term customer success, with regular client meetings.

Skills

Enterprise selling

Market research knowledge

Consultative sales

Qualification principles

Sales forecasting

Negotiation skills

Buyer alignment

Procurement knowledge

Cross-functional collaboration

AI in sales

Tools

Salesforce

Job description

Zappi is seeking a revenue-driven Senior Director, Account Management to own and expand enterprise relationships in Boston, MA. You will drive year-over-year growth, expand enterprise accounts, and maximize customer lifetime value through strategic solutions and cross-functional collaboration.

Ideal candidates will have enterprise selling experience, a strong background in market insights, and a proven ability to forecast, renew, and upsell within complex organizations.