Account Executive - Retail

present of AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Job summary

Outset is seeking a sales professional capable of carrying a quota and closing deals with retail or commerce companies. You will run the full sales cycle from initial contact to signed contract and explain a fairly new AI moderated interview platform in plain terms to buyers who may be wary of AI.

Success comes from building trust, forecasting accurately, and managing a robust pipeline while delivering a clear, honest pitch to retail buyers.

Qualifications

• Quota carrying sales record.
• Retail or commerce buyers.
• Pipeline and forecasting.

Responsibilities

• Run a full sales cycle from first contact to signed contract.
• Explain AI moderated interview platform in plain terms to wary buyers.

Skills

Quota carrying

Retail or commerce buyers

Pipeline and forecasting

Job description

A role with this title usually asks for a track record of carrying a quota and closing deals with retail or commerce companies, plus the ability to run a full sales cycle from first contact to signed contract. A strong candidate brings a clear, honest pitch, comfort selling software that touches customer research, and the discipline to manage a pipeline and forecast. Because the company sells an AI moderated interview platform, the person needs to explain a fairly new product in plain terms to buyers who may be wary of AI.

How it fits the AI era

AI changes the work by handling research and summarising interviews at scale, so the seller spends less time on manual prep and more on understanding each buyer's real problem. What stays human is trust: reading a room, handling objections, and shaping a deal around how a retailer actually works. The role rewards people who can sell a new tool without overselling what it does.

How it builds AI experience

Selling an AI moderated research product builds hands on knowledge of how AI handles voice, video and text interviews and where it falls short. A candidate can build this by learning the basics of AI research tools, trying a few demos, and being able to explain limits honestly. Experience with retail or commerce buyers adds a useful edge.

Worth showing

• Quota carrying sales record
• Retail or commerce buyers
• Pipeline and forecasting

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Outset

An AI-moderated research platform that, the company says, runs and summarises hundreds of customer interviews at once, by voice, video or text.