Global Account Manager

present of AI; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Referral based prospecting

Senior stakeholder relationships

Consultative selling

Job summary

Outset is seeking a Global Account Manager to own a select group of large accounts, map buying centers and craft multi-year plans that expand relationships through referrals and introductions.

You will connect customer insights work to business outcomes by selling an AI-moderated research platform that scales interviews by voice, video or text, while navigating senior stakeholders.

Responsibilities

• Own a small set of large accounts and map buying centers.
• Build multi-year plans and grow relationships via referrals.
• Sell an AI moderated research platform to senior stakeholders.

Job description

A Global Account Manager typically owns a small set of large accounts, maps buying centers, builds multi year plans and grows relationships through referrals and introductions. A strong candidate brings consultative selling, comfort with senior stakeholders and the discipline to keep complex accounts moving. Here the product is an AI moderated research platform, so the person should connect customer insight work to business outcomes.

How it fits the AI era

AI takes over much of the routine research and summarising, so the account manager's value shifts to judgment, trust and navigating large organizations. Relationship building, finding new buying centers and shaping multi year plans stay human. The role suits someone who can sell a tool that changes how companies listen to customers.

How it builds AI experience

This role builds practical AI fluency by selling a platform that runs and summarises interviews at scale, so the person learns where AI research holds up and where human review matters. That knowledge comes from using the product and from customer conversations about their research workflows. It is useful grounding for later roles selling AI software.

Worth showing

• Referral based prospecting
• Senior stakeholder relationships
• Consultative selling

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Outset

An AI-moderated research platform that, the company says, runs and summarises hundreds of customer interviews at once, by voice, video or text.