Account Director, Utility — Remote Growth Leader

Hitachi; Missouri; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Learning platforms access

Competitive health benefits

Paid leave and flexible work

Retirement benefits

Job summary

Hitachi Energy is seeking an Account Director, Utility to manage and grow a strategic utility customer relationship in the United States, coordinating resources across multiple business units. You will work with utility executives, operations, and technical teams to deliver solutions that improve grid reliability and long-term infrastructure planning.

You will lead strategic account plans, negotiate complex terms, and drive cross-functional execution to maximize value and customer satisfaction

Qualifications

• Bachelor's degree in a technical (engineering) or business discipline is required.
• MBA is preferred.
• Experience in customer-facing sales with the energy industry is desirable.
• Experience in customer relationship management, sales, and problem resolution.
• Sound business acumen with understanding of customer and market dynamics.

Responsibilities

• Manage the overall relationship with a strategic utility account and serve as the primary customer contact.
• Build and maintain long-term relationships with customer stakeholders, including senior executives.
• Develop and execute strategic account plans that align customer priorities with solutions and services.
• Coordinate cross-functional teams to support customer initiatives and growth opportunities.
• Identify, prioritize, and advance opportunities that increase customer value and account growth.
• Facilitate complex commercial discussions and negotiations with customer organizations.
• Monitor customer satisfaction and support timely resolution of concerns.
• Maintain awareness of customer strategies, industry trends, market developments, and emerging business needs.
• Ensure compliance with work authorization requirements for Hitachi Energy in the United States.

Skills

Relationship management

Strategic account planning

Sales experience

Negotiation

Cross-functional collaboration

Education

Bachelor's degree in engineering or business

MBA preferred

Job description

Hitachi Energy is seeking an Account Director, Utility to manage and grow a strategic utility customer relationship in the United States, coordinating resources across multiple business units. You will work with utility executives, operations, and technical teams to deliver solutions that improve grid reliability and long-term infrastructure planning.

You will lead strategic account plans, negotiate complex terms, and drive cross-functional execution to maximize value and customer satisfaction