Account Director, Utility Growth (Remote)

Hitachi; North Carolina; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Access to learning platforms andcareer

Competitive health and retirement

Paid leave and flexible work

Job summary

Hitachi Energy is seeking an Account Director, Utility to manage and grow a strategic utility customer relationship in the United States. You will coordinate resources across multiple business units to deliver value throughout the customer lifecycle, working with utility executives, operational stakeholders, and technical teams to improve grid reliability and infrastructure planning.

The role combines strategic account management, commercial leadership, and cross-functional collaboration to

Qualifications

• Bachelor's degree in a technical (engineering) or business discipline required.
• MBA preferred.

Responsibilities

• Manage the overall relationship with a strategic utility account and serve as the primary customer contact.
• Build and maintain long-term relationships with customer stakeholders, including senior executives.
• Develop and execute strategic account plans that align customer priorities with available solutions and services.
• Coordinate cross-functional teams to support customer initiatives and business growth opportunities.
• Identify, prioritize, and advance opportunities that increase customer value and account growth.
• Facilitate complex commercial discussions and negotiations with customer organizations.
• Monitor customer satisfaction, address significant issues, and support timely resolution of concerns.

Skills

Customer-facing sales experience

Energy industry experience

CRM and sales

Product/market adaptation

Business acumen

Stakeholder engagement

Education

Bachelor's degree in a technical or business discipline

MBA preferred

Job description

Hitachi Energy is seeking an Account Director, Utility to manage and grow a strategic utility customer relationship in the United States. You will coordinate resources across multiple business units to deliver value throughout the customer lifecycle, working with utility executives, operational stakeholders, and technical teams to improve grid reliability and infrastructure planning.

The role combines strategic account management, commercial leadership, and cross-functional collaboration to