Accommodations Program Manager — Hybrid (Austin)

Akraya; Austin (TX); Hybrid; USD 35,000 - 39,000; Full time

Job summary

Akraya seeks a Human Resources professional to manage the employee accommodations program in Austin, TX. This role handles end-to-end accommodation requests, applying policies with sound judgment and collaborating with internal teams to ensure timely resolutions and a positive employee experience.

The specialist reviews information, documents processes, and communicates with employees throughout the case lifecycle, balancing empathy with policy adherence while maintaining efficient case

Qualifications

• Extensive experience handling sensitive employee matters.
• Ability to interpret and apply established policies.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee accommodation requests from intake to resolution.
• Review information and request clarifications as needed.
• Manage approval and documentation processes for requests.
• Communicate clearly and empathetically with employees.
• Handle multiple cases with attention to detail and prioritization.

Skills

Leave & Accommodations

Case Management

Employee Relations

Confidentiality

Stakeholder Collaboration

Job description

Akraya seeks a Human Resources professional to manage the employee accommodations program in Austin, TX. This role handles end-to-end accommodation requests, applying policies with sound judgment and collaborating with internal teams to ensure timely resolutions and a positive employee experience.

The specialist reviews information, documents processes, and communicates with employees throughout the case lifecycle, balancing empathy with policy adherence while maintaining efficient case