Workplace Accommodations Specialist: 26-03348

Akraya Inc.; Austin (TX); Hybrid; USD 35,000 - 39,000; Full time

Job summary

Akraya seeks a Human Resources professional to manage the employee accommodations program in Austin, TX. This role handles end-to-end accommodation requests, applying policies with sound judgment and collaborating with internal teams to ensure timely resolutions and a positive employee experience.

The specialist reviews information, documents processes, and communicates with employees throughout the case lifecycle, balancing empathy with policy adherence while maintaining efficient case

Qualifications

• Extensive experience handling sensitive employee matters.
• Ability to interpret and apply established policies.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee accommodation requests from intake to resolution.
• Review information and request clarifications as needed.
• Manage approval and documentation processes for requests.
• Communicate clearly and empathetically with employees.
• Handle multiple cases with attention to detail and prioritization.

Skills

Leave & Accommodations

Case Management

Employee Relations

Confidentiality

Stakeholder Collaboration

Job description

Primary Skills

• Leave & Accommodations (advanced)
• Case Management (advanced)
• Employee Relations (intermediate)
• Confidentiality (advanced)
• Stakeholder Collaboration (advanced)

Contract Type: W2 only

Duration: 6+ Months (Possible Extension)

Location: Austin, TX (#LI-Hybrid)

Pay Range: $25.07 - $28.66 per hour on W2 #LP

Job Summary

This role focuses on managing the employee accommodations program from start to finish, ensuring timely and thoughtful resolutions for requests. The specialist will apply established policies, exercise sound judgment on sensitive matters, and partner effectively across various internal teams. Success involves balancing empathy with policy adherence and efficient case management for a positive employee experience.

Key Responsibilities

• Oversee accommodation requests from initial intake through resolution.
• Review submitted information and identify needs for further clarification.
• Facilitate the review, approval, and documentation processes for requests.
• Communicate clearly and empathetically with employees throughout the process.
• Manage multiple ongoing cases with strong attention to detail and prioritization.

Must-Have Skills

• Extensive experience managing sensitive employee matters.
• Proficiency in interpreting and applying established policies.
• Excellent written and verbal communication skills.

Industry Experience

This role requires experience in Human Resources, Employee Relations, or a related field that involves managing employee cases and understanding workplace policies.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!