Access Specialist I - Main Campus - Pool

Dayton Children's; United States; On-site; USD 19,000 - 28,000; Part time

Job summary

Dayton Children's - Main Campus is seeking a Part-time Patient Access Representative for the Emergency Department. You will provide front-desk service, registrations, insurance verifications, and payment collection to help maintain financial solvency and patient satisfaction.

Under supervision of the Patient Access Manager, you will schedule appointments, transcribe orders, handle PHI, and support referrals while delivering compassionate service in a fast-paced pediatric setting.

Qualifications

• Front desk customer service experience preferred.
• Ability to verify insurance and schedule appointments.
• Excellent communication and data entry skills.

Responsibilities

• Schedule appointments and register patients at check-in.
• Verify insurance and transcribe orders as needed.
• Handle telephone coverage, data entry and PHI filing.
• Coordinate patient referrals and collect payments to support solvency.
• Maintain patient relations and high satisfaction.

Skills

Customer service

Front desk

Communication

Education

High school diploma or GED

Job description

Facility

Dayton Children's - Main Campus

Department

Patient Access - Emergency Department

Schedule

• Part time
• Hours: 5

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details

Shift 52 hours every six weeks Every third weekend rotation.

Education

High school diploma or GED required

Experience

Customer service (front desk/patient facing) Healthcare (preferred)

Company Culture

At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference.

Values

• We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
• We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
• We own every moment - We take pride in everything we do.
• We’re better together - We collaborate, communicate, and support one another to deliver optimal care.
• We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
• We value and respect each person - We create an inclusive space where everyone feels welcome and respected.

Equal Opportunity Employer

Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.