Access Specialist I - South Campus - Pool

Dayton Children's Hospital; Dayton (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Dayton Children's Hospital in Dayton, OH is seeking a part-time Patient Access Representative for the Emergency Department front desk. Under supervision, you will schedule appointments, register patients, verify insurance, enter data, and handle PHI while ensuring excellent patient relations and financial solvency.

Qualifications include a high school diploma or GED and experience in customer service; healthcare experience is preferred.

Qualifications

• High school diploma or GED required.
• Customer service/front desk/patient facing experience preferred.
• Healthcare experience is preferred.

Responsibilities

• Provide customer-service coverage and support financial outcomes for patient services.
• Perform duties such as appointment scheduling, registration, insurance verification, and data entry.
• Handle PHI, patient referrals, and payment collection while maintaining patient relations and solvency.

Skills

Customer service

Education

High school diploma or GED

Job description

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Facility

Dayton Children's - South Campus

Department

Patient Access - Emergency Department

Schedule

Part time

Hours

5

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details

Education

High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)