Access Specialist I- Main Campus- Full Time

Dayton Childrens Hospital; Dayton (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

None

Job summary

Dayton Children's Hospital is seeking a Patient Access Representative for the Main Campus to provide customer-service coverage and support financial outcomes of patient services. Under supervision of the Patient Access Manager, you will perform appointment scheduling, registration, insurance verifications, data entry, and payment collection while maintaining positive patient relations.

Shifts are Monday to Friday, 8:00 am to 4:30 pm, with rotations between Main Campus, Child Health Pavilion and

Qualifications

• High school diploma or GED required.
• Experience in customer service at front desk or patient-facing role.
• Healthcare experience preferred.

Responsibilities

• Appointment scheduling and registration duties.
• Transcribing orders and verifying insurance.
• Telephone coverage and data entry tasks.
• Handling PHI securely and assisting with patient referrals.
• Collect payments and support hospital financial solvency.

Skills

Customer service

Front desk

Education

High school diploma or GED

Job description

Facility:

Dayton Children's - Main Campus

Department:

Patient Access - Main Campus

Schedule:

Full time Hours: 40

Job Details:

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Department Specific Job Details:

• Shift
• Monday-Friday
• 8:00am - 4:30pm
• Will rotate between Main Campus, Child Health Pavilion and the Hope Center
• Every 10th Saturday

Education

• High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)