Access Specialist I - South Campus - Pool

Dayton Children's; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Dayton Children’s Hospital - South Campus is seeking a Part-time Patient Access Representative for the Emergency Department. The role covers appointment scheduling, patient registration, insurance verification, data entry, and payment collection under the supervision of the Patient Access Manager.

The department emphasizes safety, compassion, teamwork, and patient-centered care. Education requirements include a high school diploma or GED, with healthcare customer-service experience preferred.

Qualifications

• Education: High school diploma or GED required.
• Experience: Customer service (front desk/patient facing) Healthcare (preferred).

Responsibilities

• Assist with appointment scheduling and registration.
• Verify insurance and transcribe orders as needed.
• Handle data entry and PHI while maintaining patient relations and hospital solvency.

Skills

Customer service

Front desk

Education

High school diploma or GED

Job description

Facility: Dayton Children's - South Campus Department: Patient Access - Emergency Department Schedule: Part time Hours: 5

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details

Education: High school diploma or GED required.

Experience: Customer service (front desk/patient facing) Healthcare (preferred).

At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference.

Our values

• We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
• We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
• We own every moment - We take pride in everything we do.
• We’re better together - We collaborate, communicate, and support one another to deliver optimal care.
• We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
• We value and respect each person - We create an inclusive space where everyone feels welcome and respected.

Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.