Access Specialist I- Main ED- Full Time

Dayton Children's; Dayton (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Dayton Children's is seeking an Access Specialist I for the Main ED. This full-time role focuses on patient access, registration, scheduling, and insurance verification to support smooth ED operations.

Under the supervision of the Patient Access Manager, you will interact with families, protect PHI, and help ensure timely billing and patient satisfaction. Evening and weekend rotation apply. Dayton Children's is an Equal Opportunity Employer.

Qualifications

• Front desk / patient-facing customer service experience.
• Healthcare experience preferred.
• High school diploma or GED required.

Responsibilities

• Schedule appointments and register patients.
• Verify insurance and collect payments.
• Transcribe orders and enter data.
• Handle PHI with confidentiality.
• Provide excellent patient relations and answer calls.

Skills

Customer service

Front desk

Education

High school diploma or GED

Job description

Access Specialist I- Main ED- Full Time# dayton children's## Access Specialist I- Main ED- Full TimeApply: Dayton Children's - Main Campus: Full time: Posted Today: R24651## **Facility:**Dayton Children's - Main Campus## **Department:**Patient Access - Emergency Department## **Schedule:**Full time## **Hours:**40## **Job Details:**Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.**Department Specific Job Details:****Shift*** Monday-Friday* 9am-5:30pm* Every third weekend rotation and holiday rotation **Education*** High school diploma or GED **Experience*** Customer service (front desk/patient facing)* Healthcare (preferred)### About Us**At Dayton Children's, we believe that each moment counts with our patients, families, and with each other.****We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!****Our values:*** **We commit to safety** -We ensure every action and decision prioritizes the safety of patients, families, and employees.* **We serve with compassion** - We bring generosity, empathy, and kindness to all interactions.* **We own every moment** - We take pride in everything we do.* **We’re better together** - We collaborate, communicate, and support one another to deliver optimal care.* **We innovate with purpose** -We adapt and change to improve pediatric care, for today and tomorrow.* **We value and respect each person** -We create an inclusive space where everyone feels welcome and respected.Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.