Access Specialist I- Main Campus- Full Time

Dayton Children's; Dayton (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Dayton Children's is seeking an Access Specialist I for the Main Campus to support patient access activities. The role includes appointment scheduling, patient registration, insurance verification, and data entry while handling PHI with care and ensuring a positive patient experience.

The position involves coordinating with multiple campus sites and requires strong customer-service skills, attention to detail, and a commitment to hospital financial viability.

Qualifications

• Prior experience in customer service or front-desk roles is preferred.
• Experience in healthcare settings is a plus.
• Familiarity with patient data handling and PHI privacy is beneficial.

Responsibilities

• Schedule appointments and perform patient registration.
• Transcribe orders and verify insurance information.
• Provide phone coverage and respond to patient inquiries.
• Perform data entry and filing of protected health information (PHI).
• Assist with patient referrals and payment collection.
• Maintain positive patient relations and support hospital financial solvency.

Skills

Customer service

Front desk

Phone etiquette

Data entry

Education

High school diploma or GED

Job description

Access Specialist I- Main Campus- Full Time# dayton children's## Access Specialist I- Main Campus- Full TimeApply: Dayton Children's - Main Campus: The Hope Center: Child Health Pavilion: Full time: Posted Today: R24748## **Facility:**Dayton Children's - Main Campus## **Department:**Patient Access - Main Campus## **Schedule:**Full time## **Hours:**40## **Job Details:**Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.**Department Specific Job Details:****Shift*** Monday-Friday* 8:00am - 4:30pm* Will rotate between Main Campus, Child Health Pavilion and the Hope Center* Every 10th Saturday **Education*** High school diploma or GED **required****Experience*** Customer service (front desk/patient facing)* Healthcare (preferred)