Access Specialist I - Main Campus - Pool

Dayton Children's Hospital; Dayton (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Dayton Children’s Hospital is seeking a Part-time Patient Access Representative for the Emergency Department on the Main Campus. The role includes appointment scheduling, patient registration, insurance verification, PHI handling, and payment collection, under the supervision of the Patient Access Manager.

The position emphasizes customer relations and maintaining Dayton Children’s Hospital financial solvency, with a part-time schedule and weekend rotation. High school diploma or GED is required.

Qualifications

• Customer-facing service experience is preferred.
• Experience in healthcare is a plus.

Responsibilities

• Assist with appointment scheduling and patient registration.
• Perform insurance verification and data entry.
• Handle payment collection and PHI filing as needed.

Skills

Customer service

Registration

Education

High school diploma or GED

Job description

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Facility

Dayton Children’s - Main Campus

Department

Patient Access - Emergency Department

Schedule

Part time

Hours

5

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details

Shift

52 hours every six weeks

Every third weekend rotation.

Education

High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)