Patient Access & Registration Specialist I

Dayton Children's; Dayton (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Dayton Children's is seeking an Access Specialist I for the Main Campus to support patient access activities. The role includes appointment scheduling, patient registration, insurance verification, and data entry while handling PHI with care and ensuring a positive patient experience.

The position involves coordinating with multiple campus sites and requires strong customer-service skills, attention to detail, and a commitment to hospital financial viability.

Qualifications

• Prior experience in customer service or front-desk roles is preferred.
• Experience in healthcare settings is a plus.
• Familiarity with patient data handling and PHI privacy is beneficial.

Responsibilities

• Schedule appointments and perform patient registration.
• Transcribe orders and verify insurance information.
• Provide phone coverage and respond to patient inquiries.
• Perform data entry and filing of protected health information (PHI).
• Assist with patient referrals and payment collection.
• Maintain positive patient relations and support hospital financial solvency.

Skills

Customer service

Front desk

Phone etiquette

Data entry

Education

High school diploma or GED

Job description

Dayton Children's is seeking an Access Specialist I for the Main Campus to support patient access activities. The role includes appointment scheduling, patient registration, insurance verification, and data entry while handling PHI with care and ensuring a positive patient experience.

The position involves coordinating with multiple campus sites and requires strong customer-service skills, attention to detail, and a commitment to hospital financial viability.