Patient Access Specialist I - Front Desk & Insurance

Dayton Children's Hospital; Dayton (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Dayton Children’s Hospital in Dayton, OH, is seeking a Patient Access Representative to provide customer-service coverage and help ensure accurate financial outcomes for patient services. Under supervision of the Patient Access Manager, you will perform duties including appointment scheduling, registration, insurance verification, data entry, PHI handling, and payment collection.

The role is full-time (40 hours) with a Monday–Friday shift from 8:00am to 4:30pm, rotating across the Main Campus,

Qualifications

• High school diploma or GED required.
• Customer service front desk experience.
• Healthcare experience preferred.

Responsibilities

• Schedule appointments and register patients.
• Verify insurance and collect payments.
• Enter data and file PHI securely.
• Coordinate patient referrals and maintain patient relations.
• Support the hospital's financial solvency with accurate billing.

Skills

Customer service

Front desk

Patient facing

Education

High school diploma or GED

Job description

Dayton Children’s Hospital in Dayton, OH, is seeking a Patient Access Representative to provide customer-service coverage and help ensure accurate financial outcomes for patient services. Under supervision of the Patient Access Manager, you will perform duties including appointment scheduling, registration, insurance verification, data entry, PHI handling, and payment collection.

The role is full-time (40 hours) with a Monday–Friday shift from 8:00am to 4:30pm, rotating across the Main Campus,