Patient Access Specialist I - Front Desk & Billing Support

Dayton Childrens Hospital; Dayton (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

None

Job summary

Dayton Children's Hospital is seeking a Patient Access Representative for the Main Campus to provide customer-service coverage and support financial outcomes of patient services. Under supervision of the Patient Access Manager, you will perform appointment scheduling, registration, insurance verifications, data entry, and payment collection while maintaining positive patient relations.

Shifts are Monday to Friday, 8:00 am to 4:30 pm, with rotations between Main Campus, Child Health Pavilion and

Qualifications

• High school diploma or GED required.
• Experience in customer service at front desk or patient-facing role.
• Healthcare experience preferred.

Responsibilities

• Appointment scheduling and registration duties.
• Transcribing orders and verifying insurance.
• Telephone coverage and data entry tasks.
• Handling PHI securely and assisting with patient referrals.
• Collect payments and support hospital financial solvency.

Skills

Customer service

Front desk

Education

High school diploma or GED

Job description

Dayton Children's Hospital is seeking a Patient Access Representative for the Main Campus to provide customer-service coverage and support financial outcomes of patient services. Under supervision of the Patient Access Manager, you will perform appointment scheduling, registration, insurance verifications, data entry, and payment collection while maintaining positive patient relations.

Shifts are Monday to Friday, 8:00 am to 4:30 pm, with rotations between Main Campus, Child Health Pavilion and