Access Scheduling Specialist — Sign-On Bonus

UCLA Health and David Geffen School of Medicine; Fishersville (VA); On-site; USD 23,000 - 37,000; Full time

Job summary

The University of Virginia is seeking an experienced Access Associate to coordinate multi-specialty appointments, registration, and check-in/out processes. You will interact with patients, families, and referring providers to ensure timely access and accurate data in the EMR system.

Responsibilities include verifying demographics, insurance, and referrals, handling inquiries, and supporting the care team to resolve scheduling issues while maintaining high-quality patient experience.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum 2 years of relevant experience; cross-training option considered.
• Register patients, check-in/check-out, and scheduling responsibilities.
• Proficient in EMR and patient data systems.

Responsibilities

• Schedule multi-specialty and multi-disciplinary appointments accurately and efficiently.
• Register patients, collect payments, and manage check-in/out processes.
• Deliver exceptional customer service and maintain patient relationships.
• Communicate effectively with care teams to resolve scheduling needs.

Skills

Customer service

Scheduling

Communication

EMR data entry

Attention to detail

Education

High school diploma or equivalent

Associate degree preferred

Tools

EMR

Job description

The University of Virginia is seeking an experienced Access Associate to coordinate multi-specialty appointments, registration, and check-in/out processes. You will interact with patients, families, and referring providers to ensure timely access and accurate data in the EMR system.

Responsibilities include verifying demographics, insurance, and referrals, handling inquiries, and supporting the care team to resolve scheduling issues while maintaining high-quality patient experience.