Academic Records & Registrar Specialist

LMC Le Moyne College; United States; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

403(b) retirement match

Tuition coverage

Health insurance options

Health Savings Accounts

Life and disability insurance

Paid holidays

Generous time off

35 hour work week

Job summary

Le Moyne College, located in Syracuse, NY, is seeking a Registrar Specialist to support centralized registration and academic records. The role processes student records, resolves routine issues, and coordinates documentation while serving students, faculty, and staff with responsive, professional service.

The successful candidate will interpret college policies, supervise student workers, and ensure data accuracy across systems like Ellucian Colleague, Unity OnBase, and Parchment.

Qualifications

• Bachelor’s degree or equivalent combination of education, experience, and training (preferably in higher education).
• Professional demeanor and ability to interact well with others in a fast-paced operation.
• Strong interpersonal communication skills in both written and oral communications.
• Demonstrated time management and organization skills with the ability to take initiative.
• Advanced word-processing skills and database experience, including Microsoft Office.
• Proficient in Excel.
• Strong analytical skills, with the ability to pull, compile, and present data in a meaningful way.
• Attention to detail is essential.
• Respect for confidential information; working knowledge of FERPA is preferred.
• Experience with Colleague Datatel, Unity OnBase, Parchment: Digital credential service, and a higher education setting preferred.

Responsibilities

• Contribute to the day-to-day operations of the Registrar’s office.
• Interpret and enforce Federal, State, and College policies, rules, and regulations as appropriate.
• Provide excellent customer service to the constituents of the Registrar’s Office (i.e. students, families, faculty, staff, external agencies, etc.) regarding student records.
• Effectively communicates a broad range of policy and procedural information to students, former students, faculty and staff.
• Manages a team of student workers including: hiring, training, evaluating, planning, timekeeping, scheduling and assigning work activities.
• Oversees the front office to provide feedback that ensures continued professionalism, improvement, accuracy, and efficiency of ongoing processes.
• Processes and manages updates to student records in accordance with college and federal policies using systems such as Ellucian Colleague, Unity Client [OnBase], Parchment, Informer, and other software tools used to support the management and accuracy of academic records.
• Routinely reviews data entry and student records information to ensure the maintenance of data integrity.
• Drafts and updates internal business process documentation.
• Track, process, and manage all orders for office materials and the College’s testing supplies.
• Oversees and assists with all incoming and outgoing communications within the Registrar’s Office, including email inbox and phone calls.
• Completes compliance processes for State Authorization, certifications, licensure programs, and enrollment verifications.
• Attendance at College events as needed (some evenings and weekends), including but not limited to Commencement and Admission events.
• Perform other duties as assigned.

Skills

Professional demeanor

Interpersonal communication

Time management

Word processing

Excel

Education

Bachelor’s degree or equivalent

Tools

Colleague Datatel

Unity OnBase

Parchment

Job description

Le Moyne College, located in Syracuse, NY, is seeking a Registrar Specialist to support centralized registration and academic records. The role processes student records, resolves routine issues, and coordinates documentation while serving students, faculty, and staff with responsive, professional service.

The successful candidate will interpret college policies, supervise student workers, and ensure data accuracy across systems like Ellucian Colleague, Unity OnBase, and Parchment.