Specialist, Registrar

Le Moyne College; City of Syracuse (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

403(b) Retirement contribution

Tuition coverage

Health insurance options

Health Savings Accounts

Life & AD&D Insurance

Disability Insurance

Voluntary benefits

Paid holidays

Generous time off

Job summary

Le Moyne College in Syracuse, NY, invites applications for a Registrar Specialist who supports centralized registration and academic records, handling student records and enrollment transactions with accuracy.

The role entails interpreting policies, delivering excellent customer service, supervising student workers, and maintaining data integrity using Ellucian Colleague, Unity OnBase, and related systems.

Qualifications

• Bachelor’s degree or equivalent combination of education, experience, and training (preferably in higher education).
• Professional demeanor and ability to interact well with others in a fast-paced operation.
• Strong interpersonal communication skills in both written and oral communications.
• Demonstrated time management and organization skills with the ability to take initiative.
• Advanced word-processing skills and database experience, including Microsoft Office. Proficient in Excel.
• Strong analytical skills, with the ability to pull, compile, and present data in a meaningful way.
• Attention to detail is essential.
• Respect for confidential information; working knowledge of FERPA is preferred.
• Experience with Colleague Datatel, Unity OnBase, Parchment: Digital credential service, and a higher education setting preferred.

Responsibilities

• Contribute to the day-to-day operations of the Registrar’s office.
• Interpret and enforce Federal, State, and College policies, rules, and regulations as appropriate.
• Provide excellent customer service to the constituents of the Registrar’s Office regarding student records.
• Effectively communicates policy and procedural information to students, faculty and staff.
• Manage a team of student workers including hiring, training, evaluating, planning, timekeeping, scheduling.
• Oversee front office to ensure professionalism, accuracy, and efficiency of processes.
• Process updates to student records in accordance with policies using Ellucian Colleague, Unity OnBase, Parchment and related tools.
• Review data entry and student records to ensure data integrity.
• Draft and update internal business process documentation.
• Track, process, and manage orders for office materials and testing supplies.
• Oversee communications within the Registrar’s Office via email and phone.
• Complete compliance processes for State Authorization, certifications, licensure, and enrollment verifications.
• Attend College events as needed (some evenings and weekends).
• Perform other duties as assigned.

Skills

Interpersonal communication

Time management

Attention to detail

Analytical skills

Customer service

Professional demeanor

Education

Bachelor’s degree

Higher education experience (preferred)

Tools

Colleague Datatel

Unity OnBase

Parchment

Excel

Job description

About Le Moyne College:

Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad.

Our Mission:

Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.

Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community. Le Moyne College is an equal opportunity employer and encourages women, persons of color, and Jesuits to apply for employment.

Position Summary

The Registrar Specialist reports to the Associate Registrar and supports the centralized registration and academic records functions of the Registrar’s Office by accurately processing student record and enrollment transactions and providing responsive service to students, faculty, staff, and other constituents.The Registrar Specialist researches and resolves routine and moderately complex registration and records issues, coordinates documentation, and supports high-volume operational activities throughout the academic cycle.

Principal Duties and Essential Functions

Job duties specific to this position:

• Contribute to the day-to-day operations of the Registrar’s office.
• Interpret and enforce Federal, State, and College policies, rules, and regulations as appropriate.
• Provide excellent customer service to the constituents of the Registrar’s Office (i.e. students, families, faculty, staff, external agencies, etc.) regarding student records.
• Effectively communicates a broad range of policy and procedural information to students, former students, faculty and staff.
• Manages a team of student workers including: hiring, training, evaluating, planning, timekeeping, scheduling and assigning work activities.
• Oversees the front office to provide feedback that ensures continued professionalism, improvement, accuracy, and efficiency of ongoing processes. and procedures by the Registrar’s Office to support students, faculty, and staff.
• Processes and manages updates to student records in accordance with college and federal policies using systems such as Ellucian Colleague, Unity Client [OnBase], Parchment, Informer, and other software tools used to support the management and accuracy of academic records.
• Routinely reviews data entry and student records information to ensure the maintenance of data integrity.
• Drafts and updates internal business process documentation.
• Track, process, and manage all orders for office materials and the College’s testing supplies.
• Oversees and assists with all incoming and outgoing communications within the Registrar’s Office, including email inbox and phone calls.
• Completes compliance processes for State Authorization, certifications, licensure programs, and enrollment verifications.
• Attendance at College events as needed (some evenings and weekends), including but not limited to Commencement and Admission events.
• Perform other duties as assigned.

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
• Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.
• Demonstrates excellent work attendance, reliability and work ethic.
• Attends and actively participates in required meetings and training sessions.
• Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
• Must complete all required federal, state, institution and department trainings.
• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
• Performs a variety of related duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education, experience, and training (preferably in higher education)
• Professional demeanor and ability to interact well with others in a fast-paced operation
• Strong interpersonal communication skills in both written and oral communications.
• Demonstrated time management and organization skills with the ability to take initiative.
• Advanced word-processing skills and database experience, including Microsoft Office. Proficient in Excel.
• Strong analytical skills, with the ability to pull, compile, and present data in a meaningful way.
• Attention to detail is essential.
• Respect for confidential information; working knowledge of FERPA is preferred.
• Experience with Colleague Datatel, Unity OnBase, Parchment: Digital credential service, and a higher education setting preferred.

Working Conditions and Physical Demands

Our campus thrives on the energy, collaboration, and shared ideas of our community. We believe that the best student mentorship, professional growth, and creative breakthroughs happen through real-time, face-to-face connection. To support this vibrant academic environment, positions at Le Moyne College are based on-campus. This ensures our teams can seamlessly collaborate, build strong professional relationships, and directly contribute to our student-centered mission.

Additional Information:

Le Moyne Benefits

• 403(b) Retirement contribution- (9.5% Employermatch)
• Generous tuition coverage
• Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
• Health Savings Accounts- (Partially Employer funded)
• Basic Life & AD&D Insurance- (Employerpaid)
• Short and Long Term Disability Insurance (Employer paid)
• Supplemental Life & AD&D Insurance
• Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
• 12 paid holidays
• Generous time off package

35 hour work week

Pay Range:

$23.00 - $26.00 per hour

Equal Employment Opportunity

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigrationor any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.